The packaging and pallet units are working very well! The production line that uses these items went “live” at the end of July. Working with Universal has been a wonderful experience. Your patience as we figured out exactly what we needed and working on the design and testing process was greatly appreciated.

Kudos to your packaging design. Four containers of generators were delivered today and three of the four had one corner completely busted (first picture) one of them has wood imbedded into the top of the pallet (second picture), so something happened somewhere along the way, but no generators were damaged. Can you give me a quote on three more sleeves?

We received the crate, partitions, and the foam donuts and we are very pleased to see how the crate came out. We would like to make another design for another one of our parts; they're essentially the same as our previous part but the OD and ID dimensions are smaller. The same design just smaller slots would be plenty enough. Thank you, it has been a pleasure working with you Ryan.

This project went extremely well and I was impressed that we were able to get what we wanted as quickly as we did. We were able to deliver the machine to our team in Italy two full weeks ahead of schedule earning me some much needed brownie points. It was great working with your team and we will have some more work in the near future.